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TERMS AND CONDITIONS


Please read all the terms and conditions before you proceed with your purchase or hire.


We can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

These Terms and Conditions will apply to the purchase or hire of goods by you (the consumer). We are VISOOR Limited whose trading name is PLINTHS.LONDON a company registered in England and Wales under number 09639505 whose registered office is at Millhouse Business Centre, Castle Donington, Derbyshire, DE74 2NJ with email address info@plinths.london

These are the terms on which we sell or hire all Goods to you. By ordering or hiring any of the Goods, you agree to be bound by these Terms and Conditions.


Goods

The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specifications you provide are accurate. All items on the website are subject to availability.

Basis of Sale or Hire

All items sold through our website are subject to quotation provided by the seller based on the consumers requirements. All purchases must be completed by contacting us directly at info@plinths.london where a full quotation will be produced and will be valid for a maximum of 5 working days. Upon receipt of acceptance of quotation, payments for purchase must be paid in full and cleared into the specified bank account prior to delivery date. Special payment arrangements may apply based on a pre set account held between the seller and consumer.
Items on hire from plinths.london are based on a 5 day hire period. The hire charge quoted on the website is based on single unit values, excluding transport, packaging and customisation. All requests for customisation and additions should be processed in the form of enquiry through our website and a full quotation will then be provided to give the consumer an accurate price for hire. If the consumer requires the Goods for longer than a 5 day period then an additional 5 day hire charge will apply, based on the length of additional hire required.

Bespoke Orders

For all bespoke orders (either for purchase or hire) there is a 3 week lead time, unless otherwise agreed prior to the order being placed. Wherever possible we will aim to meet specific deadlines, however 3 weeks will be the standard turn around time for bespoke orders. Dependent on different materials being used in bespoke orders, there may be some variation in the final product finish based on material variations.

Price and Payment

All consumers to plinths.london must pay their purchase or hire invoice in full prior to delivery of goods, unless prior agreement is put in writing between consumer and seller. Prices quoted on the website exclude VAT, transport and customisation. Upon acceptance of quotation VAT and any other additions will be added to the final invoice.

Withdrawal or cancellations

Upon receipt of order confirmation the consumer will have 48 hours to withdraw or cancel order. After this period full payment will still be required, unless otherwise agreed with the seller. This policy applies to Purchases and hire options.

Delivery and collection

Delivery of Goods must be arranged at the point of purchase/hire. Consumer must provide accurate delivery location and full address, as well as contact name and number of the individual designated to receive the Goods. The consumer must also specify if there are any access issues for the driver, restricted parking, or flights of stairs. If access is restricted and items are to be delivered to a first or second floor location then it is the responsibility of the consumer to make the seller aware of this. If the driver arrives at site and there are restrictions and access issues, then the Goods will be left at the most convenient ground floor location, subsequently the responsibility will then fall on the consumer to ensure the Goods are delivered to any further location. If the collection address is different to the delivery address then consumer must specify this at the point of purchase as this may alter the overall transport cost for the order.
Waiting time for delivery and collections will be charged at £30.00 per hour and will be charged to the consumer in the form of invoice post collection.
Goods being collected must be wrapped in appropriate packaging as provided by plinths.london upon delivery.

Damages and Loss (for the purpose of Hire only)

All damage or loss will be charged at the full retail value of the item, as specified on the original quotation and invoice. A damages/loss invoice will be raised following the hire period and will be issued directly to the consumer for immediate payment.



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